SnowBridge SnowBridge
Platform Access
Compliance

User Data Deletion Instructions

Effective Date: September 2026

Privacy Commitment & User Rights

SnowBridge respects the fundamental privacy rights of all users. We provide immediate, transparent, and verifiable mechanisms for revoking authorizations and deleting personal data collected via social authentication (Facebook / Meta, Google, Apple).

Under applicable privacy regulations (GDPR, LGPD), you can manage or delete your data at any time through the procedures detailed below.

Option 1: Revoke Permissions via Facebook (Meta)

  1. Access your Facebook account and navigate to Settings & Privacy > Settings.
  2. In the left-hand menu, select Apps and Websites.
  3. Locate SnowBridge in the list of authorized applications.
  4. Click Remove to disconnect and revoke all permissions granted to SnowBridge.
  5. Optionally, check the option to request deletion of all historical activity associated with the app. Facebook will automatically notify our system to purge federated tokens.

Option 2: Direct Self-Service in SnowBridge Portal

  1. Log in to the platform at portal.snowbridge.digital.
  2. Navigate to Settings > Connected Accounts.
  3. Click the Unlink icon next to Facebook, Google, or Apple to instantly purge the associated federated provider identifier from our active database.

Option 3: Direct Deletion Request via Compliance Office

If you wish to request the complete deletion of your user profile and personal data, email our Compliance Office:

Data Protection Desk
Email: contact@snowbridge.digital
Subject: Request for Personal Data Erasure (Data Deletion)
Required Information: Registered email address and user identifier.

SLA & Tracking: Requests are processed within 48 business hours. You will receive a confirmation code certifying the erasure of your data from our active databases.

Statutory Retention Exceptions

In compliance with Anti-Money Laundering (AML/CFT) regulations, on-chain cryptographic settlement hashes recorded permanently on public decentralized blockchains (e.g., Bitcoin, BSC, Tron, Ethereum, Solana) cannot be altered or removed by any party.